How much do you charge for shipping?

Shipping is complimentary for orders within Kansas and Missouri. For other locations within the continental United States, the shipping charge is $9.95 per gift box.

 

When Do We Ship?
Since our products are perishable and typically sent as gifts, we schedule shipments based on your preferred delivery date. To avoid having perishable items sit in a warehouse over the weekend, we generally ship on Mondays, Tuesdays, or Wednesdays.

 

What is your Guarantee?
If your recipient is not fully satisfied with the quality of any products received, simply contact us, and we will replace the product at no charge.

 

When should I order by?

To ensure timely delivery, please place your order as early as possible. The last day we can accept orders for guaranteed Christmas delivery is Wednesday, December 18th.

 

Can you deliver to P.O. Boxes?

Unfortunately, we cannot deliver to P.O. Boxes. Please ensure you provide a correct street address for all recipients. We are not responsible for shipments sent to incorrect addresses.

 

Have Additional Questions?
If you have any inquiries regarding our products, including size, taste, or cooking methods, please don't hesitate to contact our customer service team at 1-800-6-FILETS. We are happy to assist you in selecting the best options to suit your needs.